empathy

Why You Should Use Creative Follow-Up With All Your Senior-Living Prospects

When it comes to senior living sales, there are a myriad of sales tactics at your disposal: emails, home visits, Zoom calls, community tours, and so on. Of course, given the complexity of this type of sale, chances are high you’ll need to employ a variety of tools to close a prospect.

David’s Sales Tips: Creative Follow-Up, What it is (and isn’t)

In this installment of ‘David Smith’s Best Practices in Senior Housing Sales,’ David sheds light on Creative Follow-Up (aka “CFU”) and how this tactic can create stronger connections between sales counselors and prospects. The confusion around effective CFU’s stems from misunderstanding the intent. An effective CFU has a lot more behind it than most sales counselors realize.

David’s Sales Tips: Prospect Ambivalence – Going with the Skid

In this installment of “David Smith’s Best Practices in Senior Housing Sales,” David Smith takes on prospect ambivalence. His advice? Go with the skid! According to David, when sales counselors focus on leaning into, and further unwrapping prospect concerns, they can open up the conversation. When they open up the conversation, they can get to know their prospect including their fears, likes, dislikes, and ultimately, the reason for their ambivalence.

David’s Sales Tips: Can We Get Prospects ‘Ready’?

In this episode of “David Smith’s Best Practices in Senior Housing Sales,” David Smith continues to share his research and knowledge in the senior housing sales industry by focusing on the idea of ‘readiness’. Can you as a sales counselor get a prospect ‘ready’?